Ski World of Orlando - Orlando, Florida

Matt McKinney

I had a small crack that needed to be repaired on my new SUP that was damaged on shipping from another vendor. Ski World advertises on their website that they offer professional repair services for SUPs. However my small crack turned into an art project for Jackson. Not only was the crack NOT PROPERLY REPAIRED by Ski World but the contrasting paint color over the repair was a complete FAIL. And the paint was a 6x8 inch square to cover a quarter sized crack! Why -- I've updated this review with a picture to show the final repair that I did MYSELF to prove that it isn't magic to get a color match for paint (thank you Sherwin-Williams in Lake Mary) and repair the crack, it only requires minimal skills that Ski World is lacking. To be clear, I did not choose to pay Ski World to have my SUP returned to me in worse shape than when I gave it to them with a large contrasting patch of paint, and the original crack was STILL VISIBLE under the badly matched paint. Ski World represented it could make the repair and they could not, and did not. Instead of owning up to the fact that this was a poorly executed (non) repair, the explanation provided shows that Ski World doesn't understand why I was extremely disappointed with them over this.

Jennifer Brown

I took a foil lesson today with Doug and it was awesome. You need to try this, trust me you do. He had me standing up and flying around the lake in no time. Doug is a top notch instructor. The equipment is well maintained and the lake is clear and refreshing. A great experience all around!! I have a new favorite sport.Thank you Ski World and Doug. I’ll be back!!

john owens

Went in to find a wakesurf rope and was greeted by the cutest Australian Shepherds! Ski world had a large selection of ropes in all price points which was nice. Very helpful customer service as well!

Justice Soto

Christian was super helpful. Great shop they have everything you need

Aidan

Never been in this place but they have 2 cute dogs in the window and we love them <3

Gustavo Davila

Came here looking for ski boots and they didn’t even have anything my size. They barely had inventory. Tried to look for a new ski bib they had nothing. Not much ski equipment here to be honest.

Michael Beers

TJ and the dogs were incredibly helpful, he offered a great trade in price for my old SUP, so my girlfriend and I now have two new boards and ready to hit the shoreline for some summer fun. Thanks Ski World for another great experience!

Val C

Had a last minute trip, purchased some last minute ski pants, let the guy know I wasn’t sure about them. There weren’t many pants my size (either too long or tight on my hips but not on my waist), the closest ones were a white pair. I didn’t want the white pants but I got them cause it was so last minute, and I thought I could return them if they didn’t work out.

Got my receipt that was already faded - guess the printer didn’t have much ink.

The guy who helped me knew I was leaving for a trip and that I wasn’t sure about my purchase, but didn’t point out the 5 day return policy, which is rather unusual/unexpected in 2023.

It says in the faded receipt that it’s a 5 day policy, but it’s so faded I sure didn’t notice that.

Just came back from the trip, went to the store and tried to return the clean, unused pants with label and found out I can only get store credit. I tried to explain the situation but it was of no help.

I bought close to $1000 worth products prior to my trip, so I don’t really know what I could use the credit store for. Plus, I relocated 4 hours from here. I guess I was hoping for a bit more transparency, honesty and understanding. And a full refund for the above mentioned pants.

I thought it would be cool to support a local business, as opposed to my friends who buy they ski clothing on Amazon. I’m not sure this was the right choice any more.